If you have already submitted a request and need to know its status you may speak to a Customer Service Representative. Our peak calling times are weekdays between 10:00 am CST and 3:00 pm CST. Staff is available to take your call as early as 7:00 am and as late as 5:00 pm cst. This number will allow you to hold until a technician is available to help you. Telephone: 314-801-0800 E-mail: MPR.center@nara.gov Status Check: mpr.status@nara.gov Fax: 314 801-9195 Obtain form VA-180
DD Form 214 Certificate of Release or Discharge From Active Duty. If you were discharged from active duty ater January 1, 1950, a copy of this certificate should be included with your Certificate of Eligibility when applying for loan eligibility. If you do not have your DD Form 214, you should contact the National Personnel Records Center.
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